Shipping and Delivery
Every Dhul Mitti piece is carefully prepared and dispatched with attention to detail — from our studio to your space.
We work with trusted logistics partners to ensure your order arrives safely and in excellent condition.
Order Processing
Once your payment is successfully verified, your order is processed within 24 hours, excluding weekends and public holidays.
You will receive tracking details once your order has been shipped.
Shipping Within India
Shipping is complimentary on all orders within India.
All delivery charges are included in your purchase — there are no additional fees at checkout.
Estimated delivery time is 4–12 business days after dispatch, depending on your location. All orders are shipped from Mumbai.
Timelines may vary slightly during festive or peak periods.
Order Changes & Cancellations
If you need to make changes to your order, please contact us at the earliest at support@dhulmitti.com.
Once an order has been dispatched, it cannot be cancelled.